Within delegated authority, the Information Technology Assistant will be responsible for the following duties:

· Maintain inventory of material and/or database of information, such as, computer related equipment, communications equipment, website content, training material, etc;

· Maintain logs or archives of information, such as computer related logs, trouble tickets, directories, website publications, registries, data warehouses, reports, etc;

· Assist in the deployment/dissemination of standard material, such as, computer hardware and/or software, applications, programs, directories, telephony, web content, publications, database content, training material, etc;

· Assist in the maintenance of systems and equipment by carrying out routine tasks, such as backing up data, monitoring network and systems, servers and peripherals, running systems diagnostics, patch management and system optimization, removing viruses and bad data, etc;

· Administer user access to systems and databases, monitor system and application usage;

· Assist in resolution of problems by monitoring inboxes and responding to queries, identifying and forwarding issues to the appropriate person;

· Maintain web pages, electronic documents, statistical databases; maintain Information and Knowledge Management (IKM) applications and procedures and provide support to IKM users;

· Assist in training and support of users of technology and systems, such as audio/videoconferences, meetings, databases, registries, networks, etc;

· Perform other related duties as required.