Information Technology Asistant

United Nations Pakistan

Job Details:
Industry: N.G.O./Social Services
Category: Information Technology
Total Position: 1
Job Type: Service Contract (SC)
Department: WFP
Job Location: Muzaffarabad
Gender: Doesn't Matter
Minimum Education Bachelors
Degree Title: Secondary school education preberably supported by University degree
Career Level: SB-2
Minimum Experience: 3 Years(At least three years of progressively responsible job related experience in information technology or telecommunications or information management, such as, WAN/LAN networking, operating systems, telephone services, radio unit, web design, registry or similar. Some experience in client support, such as, a Help Desk or User Support Unit, web design team, telephone maintenance service, e-marketing group, hotline, or similar.)
Salary Range: PKR. 50,000 to 60,000/month
Work Permit: Pakistan
Apply By: Jun 24, 2012
Posted: Jun 11, 2012
Job Description:

Within delegated authority, the Information Technology Assistant will be responsible for the following duties:

· Maintain inventory of material and/or database of information, such as, computer related equipment, communications equipment, website content, training material, etc;

· Maintain logs or archives of information, such as computer related logs, trouble tickets, directories, website publications, registries, data warehouses, reports, etc;

· Assist in the deployment/dissemination of standard material, such as, computer hardware and/or software, applications, programs, directories, telephony, web content, publications, database content, training material, etc;

· Assist in the maintenance of systems and equipment by carrying out routine tasks, such as backing up data, monitoring network and systems, servers and peripherals, running systems diagnostics, patch management and system optimization, removing viruses and bad data, etc;

· Administer user access to systems and databases, monitor system and application usage;

· Assist in resolution of problems by monitoring inboxes and responding to queries, identifying and forwarding issues to the appropriate person;

· Maintain web pages, electronic documents, statistical databases; maintain Information and Knowledge Management (IKM) applications and procedures and provide support to IKM users;

· Assist in training and support of users of technology and systems, such as audio/videoconferences, meetings, databases, registries, networks, etc;

· Perform other related duties as required.

Skills Required
Basic computer skills including keyboard/mouse skills and knowledge of common basic software packages. Knowledge of commonly used office equipment.
Experience working in an international organization or multicultural environment. Postsecondary school studies in an institute specialized in information technology or telecommunications or information management or ITIL training.